Frequently Asked Questions
Everything you need to know about your iTOUCH AIR 5 PRO experience.
What devices are compatible with the iTOUCH AIR 5 PRO?
The iTOUCH AIR 5 PRO is compatible with most iOS and Android smartphones. You will need to download the iTOUCH Wearables app from the App Store or Google Play Store to sync your data.
How long does the battery last on a single charge?
Under normal usage, the iTOUCH AIR 5 PRO battery lasts up to 7-10 days. Battery life may vary depending on settings, usage patterns, and environmental factors.
Is the iTOUCH AIR 5 PRO water-resistant?
Yes, it features an IP68 water-resistance rating, meaning it can withstand splashes, rain, and brief submersion. However, we recommend avoiding high-pressure water or long periods of swimming.
What is your shipping policy for new orders?
We offer standard shipping across the United States, typically arriving within 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
What is the return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Does the smartwatch come with a warranty?
Every iTOUCH AIR 5 PRO includes a 1-year limited warranty that covers manufacturing defects from the original date of purchase.